Warranty

 

IRONMAN 4X4 WARRANTY STATEMENT

 

Ironman 4x4 warrants products to the original purchaser when bought new through authorized Ironman 4x4 resellers or distributors, from the date of retail sale. The warranty is non-transferable. Products are warranted against defects in materials or workmanship that cause performance to fall below the specified limits set by Ironman 4x4. Ironman 4x4 will, at its discretion, repair or replace any defective parts.

Decisions regarding repair or replacement will be made after the product is inspected by an Ironman 4x4 representative and deemed to qualify for warranty coverage. Warranty claims should be submitted through the original point of purchase unless otherwise arranged. Proof of purchase is required.

 

PLEASE NOTE:

Products may need to be returned to Ironman 4x4 for assessment or repair. Ironman 4x4 is not responsible for postage, shipping, or removal costs associated with warranty claims. Assistance with these costs may be considered at Ironman 4x4's discretion upon verification of a valid warranty claim.

The warranty does NOT cover:

  1. Damage due to neglect, misuse, or improper installation.
  2. Products that have been altered or modified.
  3. Use on vehicles that are modified beyond original specifications or vehicles not recommended for the product.
  4. Racing or competition use without prior approval from Ironman 4x4.
  5. Use beyond the original vehicle manufacturer's specified limits.

Before installation, please confirm that the correct parts have been received for the intended application. The buyer is responsible for ordering the appropriate parts. Returns of unused products, where Ironman 4x4 is not at fault, will incur a 15% restocking fee.

Returns of used or dirty products that are outside the warranty period or without a valid fault claim will not be accepted and will be returned at the buyer's expense. Damage resulting from installation errors is not covered under the warranty.

 

REGIONAL WARRANTY RIGHTS

Our products are covered by applicable statutory rights and consumer protection laws in the buyer's jurisdiction, which may offer guarantees that cannot be excluded. These rights may entitle you to a repair, replacement, or refund in the event of a product failure.

 

FREIGHT CONDITIONS:

Freight costs are the buyer's responsibility. If Ironman 4x4 arranges freight, the costs will be invoiced to the buyer. Ironman 4x4 is not liable for damage or loss during transportation.

 

FITTING INFORMATION:

Fitting costs are not included in product prices and are determined by individual fitting agents.

 

ACCESSORIES:

Installation should be carried out by a qualified mechanic with experience in 4x4 accessories. Some parts may require special tools for installation. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or Ironman 4×4 components, or not installed as directed.

 

WARRANTY PERIODS BY PRODUCT GROUP:

 

Product Group

Warranty Period (Purchases before Dec 1, 2022)

Warranty Period (Purchases on & after Dec 1, 2022)

Bull Bars

1 Year

3 Years*

Side Steps & Rails

1 Year

3 Years*

Underbody Protection

1 Year (IUP Series), 2 Years (UBP Series)

3 Years

Rated Recovery Points

1 Year

3 Years

Monster Winch

5 Years Mechanical, 1 Year Electrical

5 Years Mechanical, 1 Year Electrical

Towbars

1 Year

3 Years

Vehicle Lighting

1 Year

3 Years

Vehicle Power

1 Year

3 Years

Cage & Trade Racks

1 Year

3 Years

Atlas Roof Racks

2 Years

5 Years

Slide-Away

1 Year

3 Years

Canopies

1 Year

3 Years*^

Drawer Systems

1 Year

2 Years

Camping Furniture

1 Year

1 Year

Fender Flares

1 Year

1 Year

Ice-Cube Fridges

3 Years Components, 5 Years Compressor

3 Years Components, 5 Years Compressor

Maxi-Cases & Storage Range

1 Year

2 Years

Outdoor Lifestyle Products

1 Year

1 Year

Portable LED Lighting

1 Year

1 Year

Portable Power Products

1 Year

2 Years

Reco-Traks

Limited Lifetime

Limited Lifetime

Recovery Equipment

1 Year

2 Years

Roof Bags

1 Year

1 Year

Seat Covers / Interior

1 Year

1 Year

Snorkels

5 Years

5 Years

Tents, Awnings & Swags

1 Year

2 Years

Tyre Repair

1 Year

3 Years

Water Tanks & Accessories

1 Year Tanks, 1 Year Pumps & Accessories

2 Years Tanks, 1 Year Pumps & Accessories

 

SUSPENSION PRODUCTS:

All suspension installations require a safety check at 500 km. Fitting should be conducted by a qualified mechanic experienced in suspension work. Wheel alignments after installation are the buyer's responsibility. Warranty may become void when product is installed in conjunction with anything other than genuine manufacturer or Ironman 4×4 components.

 

Product Group

Warranty Period (Purchases before Dec 1, 2022)

Warranty Period (Purchases on & after Dec 1, 2022)

Suspension

3 Years / 60,000 km

4 Years / Unlimited km

GVM Upgrades

2 Years

2 Years / 40,000 km

Load Plus

2 Years

2 Years / Unlimited km

 

DISCLAIMER:

Manufacturer and supplier names are used for reference purposes only. Ironman 4x4 does not imply affiliation or endorsement by the original equipment manufacturers. While every effort is made to ensure accuracy, Ironman 4x4 is not liable for any errors or omissions.

 

Pricing subject to change without notice.

For further information please contact us on 1300 731 137 or email info@ironman4x4.com.